Terms of Service
Last Updated: July 23, 2025
By accessing or using our website (https://www.denzamgames.com) or mobile applications (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree with any part of these Terms, immediately discontinue use of the Services.
1. Eligibility & Account Responsibilities
Age Requirement: You must be at least 13 years old. Users under the legal age of majority in their region must obtain written consent from a legal guardian.
Account Accuracy: You warrant that all account information (including contact details) is true, current, and complete. Failure to maintain accurate information may result in account suspension or termination.
Password Security: You are solely responsible for safeguarding your account password and all activities conducted through your account. Notify us immediately at [email protected] of any unauthorized access.
Prohibited Usernames: You may not use a username that infringes on third-party rights, is offensive, or impersonates another person/entity.
2. Purchases & Payments
2.1 General Purchases
When making purchases through the Services, you agree to provide accurate payment information (e.g., credit card details, billing address). We reserve the right to refuse or cancel orders due to:
Product/service unavailability;
Pricing/description errors;
Suspected fraud or unauthorized transactions.
2.2 Subscriptions
Billing Cycles: Subscriptions are billed in advance on a recurring basis (monthly/yearly) based on your selected plan.
Automatic Renewal: Subscriptions renew automatically at the end of each billing cycle unless canceled through your account settings (e.g., Apple App Store, Google Play).
Cancellation: To cancel, use platform-native controls (email requests are invalid). Failure to pay renewal fees will result in automatic termination.
Free Trials: Free trials convert to paid subscriptions unless canceled before expiration. You may be required to provide payment details to access trials.
Fee Changes: We may adjust subscription fees with prior notice. Continued use after changes take effect constitutes acceptance of the new fees.
2.3 Refunds
All purchases (including subscriptions) are non-refundable except as required by mandatory local law.
Refunds will not be provided for:
Account termination;
Loss of access due to breach of Terms;
Unused subscription periods.
3. Virtual Items
License: Virtual items (e.g., in-game currency, skins) obtained through purchase, gameplay, or redemption are licensed for personal, non-commercial use within the applicable Service. They are not transferable, redeemable for cash, or tradeable.
Modifications: We reserve the right to modify, restrict, or remove virtual items at any time without notice.
Forfeiture: Unused virtual items are forfeited upon account deletion, termination, or discontinuation of the Service.
4. Content & Intellectual Property
4.1 Your Content
Ownership: You retain ownership of content you post (e.g., gameplay videos, comments). By posting, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and distribute such content to operate the Services.
Warranties: You warrant that your content does not infringe third-party rights (copyright, privacy, etc.) or violate applicable laws.
4.2 Our Content
All original content on the Services (text, graphics, software, etc.) is owned by DENZAM PTE. LTD or its licensors, protected by global intellectual property laws.
We grant you a limited, non-exclusive license to access content for personal non-commercial use. You may not:
Modify, reproduce, or distribute content;
Remove copyright/trademark notices;
Use content for commercial purposes without prior written consent.
5. Prohibited Conduct
You agree not to:
Post or transmit content that is illegal, defamatory, obscene, or promotes harm/discrimination;
Infringe third-party intellectual property rights (e.g., copyright, trademarks);
Access non-public areas of the Services or bypass security measures;
Use automated tools (bots, crawlers) to scrape or spam the Services;
Impersonate others or misuse our trademarks/logos;
Encourage or assist others in violating these Terms.
6. Copyright Policy
We respect intellectual property rights. To report copyright infringement, submit a written notice to [email protected] containing:
Your signature (physical/electronic);
Description of the infringed work and its location on the Services;
Your contact information;
Statement of good-faith belief that the use is unauthorized;
Statement of accuracy under penalty of perjury.
We reserve the right to terminate accounts of repeat infringers.
7. Third-Party Links
The Services may contain links to third-party websites/services. We have no control over their content, privacy policies, or practices and are not liable for damages arising from their use. Review third-party terms before accessing.
8. Termination
We may terminate or suspend your account immediately, without notice, for:
Breach of these Terms;
Fraudulent activity;
Violation of applicable laws.
Upon termination, your right to use the Services ceases, and unused virtual items/subscriptions are forfeited.
9. Disclaimers & Liability
"As Is" Service: The Services are provided "as is" without warranties of any kind (express/implied), including merchantability, fitness for purpose, or error-free operation.
Limitation of Liability: We are not liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from use of the Services. Our total liability is limited to the greater of:
Amount paid to us in the prior 12 months; or
USD 20.
Some jurisdictions restrict liability limitations, so the above may not apply to you.
10. Governing Law
These Terms are governed by the laws of Singapore, excluding conflict-of-law principles. Disputes shall be resolved in the courts of Singapore.
11. Changes to Terms
We may revise these Terms at any time. Material changes will be posted with prior notice. Continued use after changes take effect constitutes acceptance.
12. Contact Us
For questions about these Terms, contact us at:
DENZAM PTE. LTD
60 PAYA LEBAR ROAD #12-03, PAYA LEBAR SQUARE, SINGAPORE